Samuel.Morris
March 11, 2021
"Fraudsters and swindlers!"
My husband bought a $5,513.27 video Camera from Vistek yesterday. We had seen some concerning reviews about them online and thought to take our due diligence by calling them to get their assurance that the camera was indeed in stock and that there would be NO issues. A guy called Alex, assured my husband that he would personally ensure that his camera would be waiting for him by the door to be picked up the next day and charged his credit card.
Today my husband printed his e-mailed order payment confirmation, took his driver's licence and went to pick it up.
Even though this was an ONLINE purchase, they told him that they couldn't give it to him unless he had his credit card with him (nothing of this was said on the e-mail). My husband sensing something was off, did not want to leave it for another day, so he gets back home to get his credit card BUT (less than an hour later) when my husband shows up again at the store with his credit card on hand he learns they did not have it in stock...They NEVER DID!!!
Needless to say, it was heartbreaking to see my husband leave home excitedly to pick up his camera and returned so angry and disappointed... Awful!.
Finally, they actually had the audacity to ask my husband to wait for it (he refused). When we got home we warned our Credit Card company of what had happened.
They really ARE just a bunch of fraudsters and swindlers!!!